Measuring if (and where) change has occurred or not
“We can’t keep measuring success by how much money we are throwing at programs. We have to measure success as, ‘Is it working?”
Your Action Team will have developed Outcomes and Output/Measures to measure how you are progressing towards your Vision. Comparing these measures at various stages of the Project, will help your Action Team and the community to see if you are moving in the right direction. These measurements can be the basis for celebrating success and to create a rally point to address any deficiencies.
A useful concept is that of “Turning the Curve”, which means turning the baseline or trend line in the right direction. The data you have collected for your Project can be used to identify your progress, reset your goals and continue to make plans for “turning the curve”.
- Graph the outputs/measures you have chosen including a history and a forecast of where you think this measure is going if you do nothing differently.
- Analyze the “story behind the data”. This involves identifying root causes that are creating the conditions in your community and/or organization. It also means looking for what has worked and what can be continued in order to keep “turning the curve”.
- Identify existing and new partners who can help you address “turning the curve” by improving the results data.
- Brainstorm what else is needed to address the contributing factors and continue to “turn the curve”.
- Reset the goals (Outcomes and Outputs/Measures) if needed, for example, if you have achieved what you set out to do and now need to set new stretch goals. Develop and implement a comprehensive Action Plan using the steps set out in Getting Started.
- Use data gathered to analyse and brainstorm as a regular part of the CLIP Process.
- Celebrate success and identify lessons learned.
- Document the discussions, learnings and further actions to be taken so that the session is a constructive part of the CLIP Process.